Within the Web Accessibility National Transition Strategy (NTS), agencies are encouraged to review their procurement policies to ensure the purchase of more accessible goods and services. This aligns with government policies and initiatives for improved social inclusion.
Under the NTS, agencies should update ICT procurement processes, especially those relating to websites and web-based service delivery, to include specific web accessibility criteria, namely conformance to the Web Content Accessibility Guidelines version 2.0 (WCAG 2.0) Level AA. The following advice is provided to assist in revising public procurement documentation and assessment criteria to contain specific references to universal design principles and WCAG 2.0 conformance as necessary.
Updating procurement processes can help agencies achieve Value for Money (VFM) by reducing the need for re-work or customisation in order for goods to meet the mandatory accessibility standards. Agencies will also benefit from reduced risk of Disability Discrimination Act 1992 (DDA) complaints.
The guidance below is not intended to be a replacement for other procurement or legal advice, and only relates to the accessibility of ICT goods and services relating to websites. Additional advice to assist government procurement are provided in the resources section.